ExpressAby Limited
Trading as Aby Hair
Last updated: 03/03/2026

These Terms and Conditions govern your use of our website and the purchase of products from Aby Hair. By accessing this website or placing an order, you agree to be bound by these Terms.

1. Company Information

Aby Hair is a trading name of ExpressAby Limited, registered in the United Kingdom.

Registered Address:
5 Brayford Square, E10SG, London, United Kingdom

Email:
info@ExpressAby.com

In these Terms, “we”, “us”, and “our” refer to Aby Hair and ExpressAby Limited.

2. Use of This Website

By using our website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website with the supervision of a parent or legal guardian

You agree not to misuse this website or use it for unlawful purposes.

We reserve the right to suspend or terminate access if misuse is detected.

3. Products and Descriptions

We sell hair products and related accessories.

We aim to ensure all product descriptions, images, and pricing are accurate. However:

  • Colours may vary slightly due to lighting and screen settings
  • Minor variations in texture or appearance may occur

We reserve the right to update product details at any time without notice.

4. Pricing and Payment

All prices are shown in GBP unless stated otherwise.

We accept payments via WooCommerce Payments and authorised providers, including:

  • Credit and debit cards
  • Apple Pay
  • Google Pay
  • Other supported payment methods

Payment must be received in full before your order is dispatched.

We reserve the right to cancel orders where pricing errors or suspected fraudulent activity occur.

5. Order Process and Acceptance

When you place an order, you will receive an email confirming receipt. This does not mean your order has been accepted.

A legally binding contract is formed only when your order has been dispatched.

We may refuse or cancel an order if:

  • The item is out of stock
  • There is a pricing or description error
  • Payment is not authorised
  • Fraud or misuse is suspected

If your order is cancelled, any payment made will be refunded.

6. Delivery

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by:

  • Courier companies
  • Customs clearance
  • Incorrect address details provided by you
  • Events beyond our reasonable control

Ownership and risk in the products pass to you upon delivery.

7. Cancellation Rights

Under the Consumer Contracts Regulations, you may cancel your order within 14 days of receiving your goods.

To cancel, email: info@ExpressAby.com

Items must be returned:

  • Unused
  • In original condition
  • In original packaging

For hygiene reasons, we may refuse returns of products that have been worn, altered, or used unless faulty.

Refunds will be issued to the original payment method after inspection of returned goods.

8. Faulty or Incorrect Items

If you receive a faulty or incorrect item, you must contact us within 48 hours of delivery.

We may request photographic evidence.

Where a fault is confirmed, we will offer a replacement, repair, or refund in accordance with UK consumer law.

9. Intellectual Property

All website content, including images, text, branding, logos, graphics, and design, is the property of ExpressAby Limited.

You may not reproduce, copy, distribute, or exploit any content without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

  • Indirect or consequential losses
  • Loss of business or profits
  • Loss arising from delays outside our control

Nothing in these Terms excludes liability for death, personal injury, or fraud where such exclusion is unlawful.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Force Majeure

We are not liable for failure or delay in performing obligations where caused by events beyond our reasonable control, including natural disasters, strikes, supply disruptions, or government actions.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

ExpressAby Limited
Trading as Aby Hair
Email: info@ExpressAby.com
Address: 5 Brayford Square, E10SG, London, United Kingdom